Meet Hale Pet Door’s New Dealer Coordinator: Scott Strong

scott-paul-hammer
Scott Strong presents Paul Hammer of Handyman Matters Northeast Columbus Ohio with the door prize certificate at the Handyman Matters Convention in Tampa

When we realized that having our Dealer Coordinator in our Corporate Office in Southern Colorado would streamline the system, we discovered the perfect candidate for the job was working on our manufacturing line. Liam Aguilar had been doing a great job of recruiting dealers remotely from his location in Florida . Liam is still an integral part of our dealer recruitment as he works behind the scenes creating CraigsList recruitment campaigns, managing testing and preparing contracts.

Scott Strong had been working in Hale Pet Door Manufacturing since August 2016 when Bill Hale noticed his leadership capabilities and decided to give him the opportunity to work with new and existing dealers. In January he started contacting dealer prospects and proved to be a ‘natural’ when it came to explaining the Hale Pet Door Dealer Program to prospective dealers.

Just last week, Scott attended the Handyman Matters Annual Convention in Tampa, Florida where he met many of our dealers from around the country and was able to introduce Hale Pet Door to new franchisees.

Scott has extensive construction experience and has been a Certified Fenestration Installer (windows and doors), so he can help you with your Hale Pet Door installation questions and concerns. Scott can be contacted by email at ScottS@HalePetDoor.com and phone at Hale Pet Door 800-646-4773 or cell phone 719-315-1615.

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Hale Pet Door’s New Dealer Dashboard

DealerDashboard

The Dealer Dashboard is up and running at HalePetDoor.com. Besides your order history, you can find all kinds of useful information for ordering and installing Hale Pet Doors.

Below the Order History tab is the Manuals tab. These documents contain product information and installation instructions for all of our pet door models.

To the right of the Manuals is the Test tab. If you want to test your knowledge of Hale Pet Door products and installations, click here.

The Videos tab contains short videos on:

  • How to overcome customer objections to a pet door
  • Customer interactions from greeting to finishing the job
  • Installing a wall pet door
  • Replacing Flaps
  • Home Show Tips

The Photos tab has pictures that you can use in your advertising.

The Dealer Info tab has the documents that you received in your Dealer Information Packet when you first became a dealer. If you have a Custom Order, the Custom Order Pricing document is there, so you can calculate the cost for your customer any day of the week or time of day .

Here you can also access the In Glass Information Packet, Installation Tips and Tricks, Measurement and Order Forms for Ramps, Barriers, Panels and Window models.

To access your Hale Pet Door Dealer Dashboard, just log-in with your email address and password. If you’re having any trouble logging-in please feel free to call us Monday through Friday 7 am to 4 pm Mountain Time at 800-646-4773.

New Hale Screen Pet Door Model Fits ALL Screen Doors

Hale Screen Pet Door
Same High Quality Screen Pet Door — Universal Fit

Hale Universal Screen Pet Door Makes Ordering Easy

When the Hale Screen Pet Door was first designed, most screen door frames were 1/2 inch thick.

As screen door manufacturers changed their designs, we began to modify the screen pet doors by cutting off one leg of the frame to accommodate thicker screen door frames. This modification required more information about where the pet door was to be installed and which side the screen and spline were located.

The Hale Universal Screen Pet Door eliminates the need for this extra information.

Go to Hale Screen Pet Doors Customize page to see the changes in the choices.

The Hale Universal Screen Pet Door uses spline frame on all 4 sides of the pet door – unlike the original screen pet door which used spline frame on the top and screen side and main frame on the bottom and door frame sides. The main frame has a groove which fits over the screen door frame if it’s ½ inch or less thick.

If you had a screen door frame that was over ½ inch thick, we would modify the main frame by cutting off one side or ‘leg’ of the main frame. To cut off the correct side, we had to know where the pet door was to be installed – Inside Looking Out on the Left or Right – and where the screen and spline were on the screen door – inside or outside. This has caused much confusion in the ordering process.

The Hale Universal Screen Pet Door eliminates all these details because it can be installed without modification in all screen doors. For the bottom and screen door side of the pet door, there are clips that are screwed into the pet door, and the screen and spline hold the pet door to the frame. Because our spline frame is double-sided, the screen and spline can be attached from either side – making the installation easier.

Installing Hale Universal Screen Pet Door
Installing the new Hale Universal Screen Pet Door is similar to installing the Original Screen Pet Door

You can still order the standard Hale Screen Pet Door with main frame on the bottom and one side if your screen door is less than ½ inch thick here

Just be sure to click on the Customize button if your screen door frame is over ½ inch thick to get the new Hale Universal Screen Pet Door.

The Hale Universal Screen Pet Door is available in our 4 colors: White, Arizona Beige, Dark Bronze and Brushed Aluminum.

Dark Bronze Screen Pet Doors on Backorder

Dk Bronze ScreenScreen Pet Doors sure are popular this time of year!

In fact, the Dark Bronze has been flying out the door, and we ran short of the metal to make more.

Effective June 26, Hale Pet Door Dark Bronze Screen Pet Doors will be on backorder until our shipment arrives on July 17, 2013. We’ll start building the screen pet doors as soon as the metal comes in.

Our other colors: White, Brushed Aluminum and Arizona Beige are available if you need one right away and one of those colors will work for your customer. Check them out at Hale Pet Door Screen Pet Doors

We’re sorry if this causes you or your customers any inconvenience.

Hale Pet Door Changes Some Options

Clear flaps shown in the door dog door

Because Hale Pet Door strives to manufacture products that exceed your and your customer’s expectations, we’ve made some changes to our options.

Flaps are only available in clear heavy vinyl with stainless steel strikes attached. We had supplied opaque black and white flaps on a limited basis for a few years, but they just didn’t live up to our expectations, so we discontinued them.

The carpet for the Wall Pet Door tunnels is currently only available in our Standard higher pile medium brown and the low pile dark grey.

You can place your order and receive your dealer discount directly through our website at Hale Pet Door Products or through our streamlined order process Hale Pet Door Home

Or give us a call at 800-646-4773 and talk to a friendly helpful customer service representative.

Streamlined Standard Hale Pet Door Ordering Process

Streamline

Now you can order standardized Door, Wall, Screen Pet Doors and Replacement Flap Kits in just a few clicks from our home page at Hale Pet Door.

Standard Hale Pet Doors have

  • Matching Interior and Exterior Frame Colors
  • Include 2 Clear Flaps
  • Top Load Security Covers
  • Frame Colors Match Security Cover Colors: White/White, Dark Bronze/Black, Brushed Aluminum/Dolphin Gray, Arizona Beige/Sanshade
  • Standard Wall Pet Doors have a 10 inch tunnel with standard higher pile medium brown carpet
  • Standard Door Pet Doors fit doors 1 3/8″ to 2″ thick and do not include the no cost optional rain cap
  • Standard Screen Pet Doors fit only up to 1/2″ thick screen door frames
  • Flap Kits are Clear and include brush weather-stripping and magnets

All of our options are still available and accessible by clicking the CUSTOMIZE button at any point in the order process.

We hope this improvement to our website will make your ordering process quicker and easier. As always we are available Monday through Friday, 7 am to 5 pm Mountain Time to help you at 800-646-4773.

Hale Pet Door Welcomes Valley of the Sun Pet Doors

Jose Garcia installs dog doors for Valley of the Sun Pet Doors
For professional doggie door installation in the Scottsdale, AZ area, call Valley of the Sun Pet Doors

Valley of the Sun Pet Doors is the newest pet door installation company to become an authorized Hale Pet Door installer. Jose Garcia was an employee of Hale Pet Door for many years and recently decided to rejoin the family by opening his own pet door installation business specializing in Hale Pet Door brand dog doors including dog door installation.

Besides having many years of experience with installing pet doors, Jose has also been involved in most phases of the construction industry since the mid 1990s so he can also assist with other items related to pet door installation including moving electrical or bug lines and building ramps or stairs.

When you have your Hale Pet Door professionally installed by Jose and Valley of the Sun Pet Doors, you can be sure that Hale with its almost 30 years of experience and excellent customer service stands behind both the doggie door itself as well as the installation.

Valley of the Sun Pet Doors serves the northeast metro Phoenix area including Scottsdale, Paradise Valley, Fountain Hills, Cave Creek and Carefree.  He can serve other areas as well if needed.

Call Jose at 602-492-6123 or visit ValleyOfTheSunPetDoors.com today.