Hale Welcomes Dealers for Training

Nick Skog of Twin Cities Pet Doors, Bill Hale of Hale Pet Door, Corey Doebber of Central MN Pet Doors, Justin Dukes of Hale Pet Door, and Tim Flannigan of Rocky Mountain Dog Guard at a recent dealer training in Canon City, Colorado

Hale Pet Door is proud of our dealer network and their service to our mutual customers and we are always striving to help our dealers grow and be successful. To that end, one of the opportunities we offer is hands on training at our manufacturing facility in Canon City, Colorado. Over the years we have had many dealers come visit us to learn about our pet doors in general, to get some ideas and training for starting a new pet door installation business, and to receive hands on training in many different types of pet door installations including through doors, walls and screens, and especially, in glass installations.

This week, we were happy to host Corey Doebber from Central MN Pet Doors & Solid Results K9, Nick Skog from Twin Cities Pet Doors & Underground Fencing, and Tim Flannigan from Rocky Mountain Dog Guard. Corey and Nick have both been Hale Pet Door dealers since 2016 while Tim is researching adding pet doors to his existing underground fencing business.

While here, they worked with the owner, Bill Hale, and trainer, Justin Dukes, for hands on training with a particular focus on in glass installation since they have quite a bit of experience with other pet door installation types. The training included a tour of the manufacturing facility and information about the production of all our models. We also covered measuring and installation of through the glass pet doors and other types of installs including replacing the people door and complete glass units with the pet door installed. There were lots of questions about our products and they were grateful to have their individual questions answered as well as covering general maintenance tips for all our products.

They were also able to work with the office staff and work on some procedures and technology issues to help their businesses run better. In addition, they were able to go on site with Kevin Zimmerly of Pikes Peak Pet Doors to view an in glass installation in a real life situation at a customer’s house.

All of this will help them better serve their customers and will help them reach their goal of becoming “certified” Hale Pet Door dealers and installers. What does that mean and what could it mean for you?

All dealers enter our network at the “authorized” level by signing some paperwork and taking some informational tests. They are listed on our website as an authorized dealer and customers can reach them through the information on our Hale’s website.

Being a “certified” dealer gives you a leg up on authorized dealers. You will be listed in a different section of the dealer list for your area above all the authorized dealers with a special icon denoting your status. We also provide you with a different logo that you can use on your advertising and marketing materials indicating that you are a certified dealer. This promotion actually helps you get more calls from customers in your area above those dealers who are simply “authorized”. Additionally, if desired, we can provide an optional website, email, and phone number for your business as a certified dealer.

By inviting our dealers to visit us and learn about our systems, our products and our installation, we hope we are helping send dealers out with the tools and knowledge needed to be more successful. We are very pleased to show any of our dealers just what we are about and why we have such a high level of pride in Hale Pet Door, our products, and our customer service.

So no matter what level of dealer you are in our program, we want to help you with what your needs are. If that involves hands on training for pet door installation, consider coming to visit us in Colorado and get the personalized attention and assistance you need. (And just a side note, while the rest of the country is in a polar vortex deep freeze, it is 50 degrees here, so you can come enjoy our wonderful weather and beautiful mountain scenery while you are here.)

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New Hale Screen Pet Door Model Fits ALL Screen Doors

Hale Screen Pet Door
Same High Quality Screen Pet Door — Universal Fit

Hale Universal Screen Pet Door Makes Ordering Easy

When the Hale Screen Pet Door was first designed, most screen door frames were 1/2 inch thick.

As screen door manufacturers changed their designs, we began to modify the screen pet doors by cutting off one leg of the frame to accommodate thicker screen door frames. This modification required more information about where the pet door was to be installed and which side the screen and spline were located.

The Hale Universal Screen Pet Door eliminates the need for this extra information.

Go to Hale Screen Pet Doors Customize page to see the changes in the choices.

The Hale Universal Screen Pet Door uses spline frame on all 4 sides of the pet door – unlike the original screen pet door which used spline frame on the top and screen side and main frame on the bottom and door frame sides. The main frame has a groove which fits over the screen door frame if it’s ½ inch or less thick.

If you had a screen door frame that was over ½ inch thick, we would modify the main frame by cutting off one side or ‘leg’ of the main frame. To cut off the correct side, we had to know where the pet door was to be installed – Inside Looking Out on the Left or Right – and where the screen and spline were on the screen door – inside or outside. This has caused much confusion in the ordering process.

The Hale Universal Screen Pet Door eliminates all these details because it can be installed without modification in all screen doors. For the bottom and screen door side of the pet door, there are clips that are screwed into the pet door, and the screen and spline hold the pet door to the frame. Because our spline frame is double-sided, the screen and spline can be attached from either side – making the installation easier.

Installing Hale Universal Screen Pet Door
Installing the new Hale Universal Screen Pet Door is similar to installing the Original Screen Pet Door

You can still order the standard Hale Screen Pet Door with main frame on the bottom and one side if your screen door is less than ½ inch thick here

Just be sure to click on the Customize button if your screen door frame is over ½ inch thick to get the new Hale Universal Screen Pet Door.

The Hale Universal Screen Pet Door is available in our 4 colors: White, Arizona Beige, Dark Bronze and Brushed Aluminum.