Streamlined Standard Hale Pet Door Ordering Process


Now you can order standardized Door, Wall, Screen Pet Doors and Replacement Flap Kits in just a few clicks from our home page at Hale Pet Door.

Standard Hale Pet Doors have

  • Matching Interior and Exterior Frame Colors
  • Include 2 Clear Flaps
  • Top Load Security Covers
  • Frame Colors Match Security Cover Colors: White/White, Dark Bronze/Black, Brushed Aluminum/Dolphin Gray, Arizona Beige/Sanshade
  • Standard Wall Pet Doors have a 10 inch tunnel with standard higher pile medium brown carpet
  • Standard Door Pet Doors fit doors 1 3/8″ to 2″ thick and do not include the no cost optional rain cap
  • Standard Screen Pet Doors fit only up to 1/2″ thick screen door frames
  • Flap Kits are Clear and include brush weather-stripping and magnets

All of our options are still available and accessible by clicking the CUSTOMIZE button at any point in the order process.

We hope this improvement to our website will make your ordering process quicker and easier. As always we are available Monday through Friday, 7 am to 5 pm Mountain Time to help you at 800-646-4773.


Raincaps and Flashing: Tips & Tricks by Bill Hale

Unique Components Set Hale Pet Door’s Wall Model Apart

While I, naturally, believe that Hale Pet Doors are the best pet doors on the market today, there are two parts that set our wall pet doors apart from the others: the flashing and the raincap.

Flashing under the tunnel keeps water out of the wall

It seems that flashing to keep water out of the wall would be a standard part of every pet door, but it ain’t necessarily so. Proper installation means good caulking around the exterior pet door frame and the house, but the flashing gives another layer of protection to keep water getting into the wall. Check out Step 15 of our online installation instructions for more detailed information.

The Hale Pet Door rain cap keeps water out of the dog door

While a good caulk seal at the top of the exterior pet door frame keeps rain and moisture from getting behind the exterior pet door frame, there are times when a little extra can help when the rain runs down the side of the house where the pet door is installed. The raincap comes standard with all wall pet doors. Generally, if the pet door is installed under a porch roof or other protected place, it’s usually not necessary to install the raincap. But if the dog door is on a wall under a roof and the homeowner regularly hoses down the house walls, it’s a good idea to install the raincap to keep the  water out of the pet door. It’s a very simple installation on the exterior pet door frame as it hooks right on top of the frame.

These two simple pieces of bent sheet metal can make a big difference in keeping moisture out of the pet door and the wall where it’s installed.

What’s your experience with these “extras” provided with Hale Pet Door wall models?

Tips & Tricks by Bill Hale – Best Product for Installing Carpet in Wall Pet Doors

Caulk tunnel walls of pet door tunnel to attach carpet
Use caulk to attach carpet to tunnel

Best Product for Installing Carpet in Pet Door Wall Tunnels

Over the years, I’ve discovered that different installers like various products to adhere the carpet to the metal tunnels for wall model pet doors. And unlike most situations, in this case the best solution is the cheapest.

Because the Hale Pet Door flaps close so securely, it’s important to use a mastic that doesn’t outgas and potentially harm the pet that uses the pet door. Silicone is a great sealant, but unfortunately, creates toxic gases as it cures.

The best product that I’ve found is the most inexpensive latex caulk that you can buy. It dries quickly and completely, so you know that your installation is finished before you leave the job. It’s non-toxic as it cures and when it’s dry, so there’s no danger of pet inhalation.

So leave the expensive caulk for sealing the outside frame at the top and sides to the exterior house wall, and your customers’ pets and your bottom line will thank you.

For detailed installation instructions for the wall model pet door including pictures and diagrams, visit the website installation page.  Specific instructions for attaching the carpet are included in step 21.Insert carpet into wall model pet door tunnel