Hale Pet Door has made some personnel changes in the last few months that you may want to be aware of.

Scott Strong is no longer the dealer coordinator and has taken a position in the manufacturing area. Any of the customer service representatives who answer the phone will be able to help you and answer your questions.

Carol is our newest customer service representative and will begin answering the phone next week. Welcome Carol!

Jan Evans is retiring effective June 30, 2017.

If you choose to email, please be sure to send requests or questions to Info@HalePetDoor.com so several of our customer service representatives will receive your email and respond to you.

Our customer service reps have attempted to contact all of our existing dealers to verify your information and see if you need anything from us. If you’ve received a message and haven’t yet had a chance to call back, please feel free to call us at 800-646-4773. If you didn’t get a call and would like to update your listing on our Locations page or request brochures, please call Monday through Friday 7 am to 4 pm Mountain Time.